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Roadside Assistance

SYNC4

Every new Ford of Canada vehicle includes emergency Roadside Assistance during the powertrain coverage period of your New Vehicle Limited Warranty: 5 year/100,000 km* (whichever occurs first) for Cars and Trucks

If you ever need a tow, a jump-start or emergency travel reimbursement:

Call Ford Roadside Assistance toll-free

1-800-665-2006

or use our Roadside Assistance app to get help anytime, anywhere in Canada or the continental United States.

*Light Trucks (diesel): 5 year/160,000 km (whichever occurs first), Heavy Trucks (F650/750): 2 year/unlimited km

Covered roadside service

Your Roadside Assistance Coverage is available 24 hours a day, 7 days a week for anywhere you travel in Canada or the continental United States. So, get out there and drive. We’ll be there if you need us.

Mechanical breakdown or Accident tow

Battery boost

Fuel delivery

Winching

Flat tire

Lockout service

Roadside assistance app

Flat tire? Dead battery? Need a tow? The Roadside Assistance app has you covered, providing additional convenience at your fingertips!

When requesting a service using the app*, you’ll receive real-time arrival estimates and status updates directly on your phone. The app also allows you to:

  • Register multiple Ford vehicles under one account
  • Avoid waiting on hold, with prioritized service
  • Use device GPS capability to pinpoint your location
  • Request agent call back

The Roadside Assistance app is there when you need it, providing peace of mind for your Ford-driven adventures.

Roadside assistance

Download the app today

Download on the App Store Get it on Google Play